About Us

At Aiduk, we are transforming the future of logistics and supply chain management. Since our founding in 2009, we have expanded across continents, leveraging advanced technology to deliver innovative, efficient, and sustainable solutions. Our systems—including Order Management Systems (OMS), Warehouse Management Systems (WMS), and real-time GPS tracking—enable businesses to optimize operations, reduce costs, and gain clear visibility into their supply chains. By integrating tools like Amazon SEND and developing custom APIs, we facilitate seamless cross-border shipping, helping businesses expand their global reach.

Committed to customer-centricity and environmental responsibility, we provide tailored solutions that address unique challenges and drive tangible results. From reducing return processing costs by 30% for global retailers to improving delivery times by 25% through route optimization, we focus on delivering measurable value. We also incorporate sustainable practices, such as adopting electric vehicles and using eco-friendly packaging materials. At Aiduk, we’re not just moving goods; we’re propelling businesses forward and redefining what’s possible in logistics.

AIDUK TIMELINE/MILESTONES

Over the years, Aiduk has achieved numerous milestones that highlight our growth, innovation, and commitment to excellence in the logistics and supply chain industry. Each milestone represents a step forward in our mission to redefine logistics and supply chain solutions, setting new standards in efficiency, reliability, customer-centricity, and technological integration within the industry.

2009

Foundation of Aiduk as a Trading Company

We began our journey as a trading company, laying the groundwork for our future in logistics and supply chain management.

2010

Introduction of Advanced Fulfillment Center in Saudi Arabia

We established one of the first advanced fulfillment centers in the Kingdom of Saudi Arabia, enhancing efficiency in order processing and delivery for our clients.

2014

Expansion into Product Sourcing and Supply Chain Processes

We broadened our services to include comprehensive product sourcing and supply chain solutions, providing end-to-end support for businesses.

2016

Enhancement to E-Commerce Solutions

Recognizing the growing importance of online commerce, we upgraded our offerings to assist clients in navigating the e-commerce landscape effectively.

2018

Upgrade to a Trusted Delivery Agency

We became a trusted name in delivery services, focusing on reliability and customer satisfaction in last-mile logistics.

2019

Launch of Advanced Logistics Solutions

We introduced cutting-edge logistics solutions, integrating technologies like OMS and WMS to optimize supply chain efficiency.

2020

Licensing for Air, Sea, and Land Transport (B2C & B2B)

We obtained licenses that expanded our capabilities across all transportation modes, allowing us to serve both business-to-consumer and business-to-business markets more effectively.

2021

Offering a Full Spectrum of Logistic and E-Commerce Fulfillment Services

We began providing comprehensive logistics and fulfillment services, solidifying our position as a one-stop solution for our clients’ supply chain needs.

2022

Global Expansion into Integrated Inbound & Outbound Logistics and ISO 9001 Certification

We extended our global reach, offering integrated logistics services worldwide, and achieved ISO 9001 certification, reflecting our commitment to quality management systems.

2023

Launch of Tech-Enabled Supply Chain and Implementation of Amazon SEND

We enhanced our technological capabilities by launching a tech-enabled supply chain and integrating Amazon SEND for international logistics, facilitating seamless cross-border operations.

International Registrations and ISO 27001 Certification

We registered our operations in Hong Kong and the United States, expanding our global footprint, and achieved ISO 27001 certification, demonstrating our dedication to information security management.

Awarded Best Customer Service

We were honored with the Best Customer Service Award, recognizing our exceptional client support and commitment to customer satisfaction.

2024

Obtained Road Freight Transport License and TGA License

We secured important licenses that expanded our service offerings in road freight and ensured compliance with transport regulations.

Launch of GPS-Tracked Transportation

We introduced GPS-tracked transportation services, providing clients with real-time shipment visibility and enhanced security.

Acquisition of Cargo Customs Clearance License

We obtained the license to offer cargo customs clearance services, enabling us to provide comprehensive support in navigating complex customs regulations.